Thursday, March 24, 2011

Another one of those days

Manuel from the furniture shop had promised to call me on Tuesday to arrange for a new TV unit to replace my damaged one. It´s now Thursday....  It´s almost a full time job just keeping up with all the people who promise to do things and then don´t.

so I decided I´d come across to Plaza Maya to have a chat with him. The shop was open with another young man behind the counter. Where is Manuel, I asked. Oh, he´s in our other shop today. That would be the shop just around the corner from home, which I probably passed while walking to the bus stop....

I might as well go to Soriana and have a coffee. I was pleased to see the coffee machine had returned, but although they were advertising Coffee and Donut for 16 pesos, there were no donuts. I went to the cashier and explained the problem to her, she asked another girl, who asked someone else. The answer came back, no we have no donuts. Now the cafe is right beside the bakery from where even I could see at least 100 donuts winking at us. I offered to go over myself and get some for them. Oh no senora, those are THEIR donuts, we don´t have any more of OURS. But isn´t this the same shop, don´t your donuts come from them? Useless trying to understand, but there was no way I was going to get a donut there unless I bought it myself. They seem to be suffering from a serious lack of forward thinking, this was after all only 11am, so the whole day people are going to be asking for donuts.

Cablemas, who yesterday promised, hand on heart, to phone me by 12 noon, have done it again. It´s now 12.45 and not a word. I think the only option is to cancel the contract, they seem to have so little regard for customer service that even if I did get it connected I can see I´m going to have lots of problems dealing with them.

The only good thing so far today is that I have successfully sent the dead DVD back to Mexico City, where it will supposedly arrive next Tuesday and hopefully I will hear something within a few weeks after that. I´m almost resigned to having said goodbye to the DVD inside it, A Good Year.

Stay tuned for round 4 of Cablemas. I´m heading back there now to give them a blast.

2 comments:

  1. Hi Lynne.. Thanks for your comment on the lorikeets. I guess you are still without internet. How frustrating! Are you able to get wireless, or is it too expensive?
    I have started a travel blog as well: http://travelswithhorton.blogspot.com.. You might like to check it out..then you'll see why the title. I am going to use it whent we go to Europe in a few weeks. I will to get a wireless donge in the UK.
    We were tempted to take a Caribeean cruise in Oct. but we are too heavily committed.. Notched up for the future though.

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  2. Hi Jeanette, this will be wireless, when it eventually arrives.... manana!

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